Returns & Exchanges

At GoMacro, we stand behind the quality of our plant-based bars and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or do not meet our freshness standards within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of receipt with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach photos of the product packaging and the lot number found on the wrapper to help our quality assurance team investigate.

• 3.
  Verification Process

  Our team will review your request within 2-3 business days to verify the claim and determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will ship out a fresh replacement order at no cost to you or issue a full refund to your original payment method.